Your Neighbourhood Pharmacy
Crystal Pharmacy and Medical Supplies is an independently owned pharmacy that pride itself in providing first-class dispensing service to our customers. Yes, our fees and prices are already very competitive, but what really makes us stand out is our customer service.
How many times have you waited for more than half an hour to pick up a prescription and find out you are not actually talking to a pharmacist, and when you request to speak to a pharmacist, you have to wait for another ten to fifteen minutes!! At Crystal Pharmacy and Medical Supplies, a pharmacist is always readily available at the front counter to answer any questions, whether you’re dropping off or picking up your prescription.
Since its establishment in 2007, Crystal Pharmacy and Medical Supplies has been growing steadily, thanks to words of mouth from our loyal customers. We are very proud we have very good rapport with our customers and hence our little pharmacy has a very strong neighborhood atmosphere. Come, come feel it for yourself!
Honest . Patience
We believe being honest and patience to customers is the number one priority in the pharmacy service sector. Customers come to us with health care related problem, and they often feel sick and worrisome enough that they do not want any nasty uncaring service. You can be rest assured at Crystal Pharmacy and Medical Supplies, you will be given caring service, neutral and sound advice.
Free Blood Pressure Checking
Here at Crystal Pharmacy and Medical Supplies, we provide free blood pressure checking to anybody, absolutely free of charge, even when you’re not buying anything
For our Chinese speaking customers, we have Chinese instructions and indications on our prescription labels to ensure our Chinese customers fully understand their medications
Blister-Pack (Compliance Pack) Program
If you’re on more than 4 or 5 medications, sometimes it can be confusing when to take your medications. It’s even easier to lose track whether you’d taken certain medications already. We can organize your medications in our blister-packs which help make taking medications less complicated. Also, we offer free delivery service to our blister-pack customers.
Other than blister-pack service for customers on more than 4 or 5 medications, we also provide medication profile, a table that lists out all medications a patient is on according to administration time.
Meet the Team
Pharmacist / Store Owner
Before Andre founded Crystal Pharmacy in 2007, he was a clinical pharmacist at St. Paul's Hospital and an associate owner of Shoppers Drug Mart Cloverdale.
Front Store Manager
Fred is a pharmacy assistant at Crystal Pharmacy. He joined the team in 2019.
Fred is an experienced pharmacist from Taiwan, very knowledgeable in health supplements and natural remedies. Fred’s greatest talent is his superb communication skills, he always has patience for customers who need a little more explanations.
Fred may be three months older than the boss, but all customers think he just graduated from college!! Up until now, we still don’t know how he keeps himself looking so young.
Gina is a graduate from UBC Faculty of Pharmaceutical Sciences, she joined Crystal Pharmacy in 2013.
Quick, sharp, and knowledgeable, but Gina’s biggest achievement has to be her capability to clean up the mess left by her boss and able to read her boss’ messy handwriting.
Hannes joined us in 2021.
An experienced and respectable veteran pharmacist, Hannes always has the insight to look at things a few steps ahead. As a matter of fact, Hannes is so experienced that we call him "Sifu" (master) at the store. It’s been an honour for us to have Hannes on board!
Peter is a graduate from UBC Faculty of Pharmaceutical Sciences, joined us in October 2020.
Kind, conscious, courteous, Peter also has great patience when serving customers who need the extra attention. Peter’s full time job is actually a software engineer. We are so glad to have Peter help us out on Saturdays and to cover other staff during vacation time.
Darian is our home-grown pharmacist. He joined us in 2017 as a pharmacy assistant, graduated
from UBC in 2021, now he is practicing as a pharmacist.
Efficient, quick with numbers, Darian is also our unofficial IT expert, but his biggest achievement has to be his linguistic advancement throughout the years working here. Started working knowing zero Mandarin, he can noq manage to counsel complicated medical terms in Mandarin. Whoa ..what an accomplishment!
Janice is a pharmacy assistant, joined us in August 2020.
Not just efficient and polite, Janice is always motivated to learn new skills and take on new tasks. Oh.. Janice is also a BIG K-POP fan, so if you have any K-POP news, please come in and share it with Janice.
Kate joined us in September 2022 as a pharmacy assistant. Kate has a strong memory, capability to
attent to great details. Yet, Kate’s biggest talent is she can be so efficient when the store is
overwhelmingly busy, while she can still stay chill and calm.